Course Catalog

For Banks & Credit Unions

Introduction

Training is a crucial part of keeping your first and second line of defense secure. And yet, finding the right training platform and content to keep your employees engaged and informed is no easy task.  So whether you’re a community credit union enhancing member services or a large financial institution navigating complex regulatory requirements, Affinity’s got you covered on the compliance front so you can focus on serving your customers with confidence.

Affinity offers a comprehensive library of courses tailored to the banking and financial sector. Here are key topics your team can look forward to:

What the Bank Secrecy Act is and how to navigate its requirements.

Understanding errors and disputes.

What holds are–to ensure your customers always know what to expect with their money.

How to comply with the timelines for resolving customer disputes.

How to advertise (and handle complaints!) regarding your deposit products or services.

What it means to not discriminate with your credit products - including how to navigate nuances like targeted marketing with paid ads.

Key Course Features

  • 5 to 30 minute courses
  • Engaging videos and story-based learning
  • Knowledge checkpoints and assessments
  • Auditor approved content
  • Examples for the modern bank or credit union

Key Courses

Anti-Bribery & Anti-Corruption

~15 min

Basic Awareness of Workplace Safety & The Occupational Safety and Health Administration (OSHA)

~15 min

BSA/AML Comprehensive

~20 min

Customer Complaints

~10 min

Elder Financial Exploitation (EFE)

~15 min

The Gramm-Leach-Bliley Act (GLBA)

~10 min

OFAC Sanctions

~20 min

Red Flags & Identity Theft

~10 min

Regulation B - Fair Lending & Equal Credit Opportunity Act (ECOA)

~20 min

Regulation CC  - Expedited Funds Availability Act (EFAA)

~15 min

Regulation DD - Truth in Savings Act (TISA)

~15 min

Regulation E - Electronic Fund Transfers (EFTs)

~20 min

Regulation Z - Truth in Lending Act (TILA)

~15 min

Remote Verification & Protecting Customer Information

~10 min

Understanding Errors & Disputes

~10 min

Understanding NACHA & the ACH Network

~15 min

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

~15 min

See full course list

Affinity Empowers Compliance Through Smarter Training

Affinity equips organizations with advanced, customizable training solutions that simplify compliance, enhance team performance, and drive continuous improvement.

Power.

Leverage powerful tools designed to grow with your business and meet regulatory demands at any scale.

Flexibility.

Easily align with existing workflows and customize to your brand, ensuring a smooth, intuitive user experience.

Insight.

Access comprehensive reporting and analytics to track compliance, assess knowledge gaps, and improve outcomes over time.

What are you waiting for?

Start enhancing your training and compliance management and sign up today.

Get access

Schedule a Demo

To Affinity and beyond!

Thank you!
You will be hearing from us shortly!
Oops!
Something went wrong! Try again later