Course Catalog

Consumer & Commercial Lending Products

Introduction

Lending products are some of the most common in the financial services industry. You are subject to a wide range of regulations whether you offer commercial financing products, BNPL products, or open-ended charge, credit, or debit cards.

Building trust with your customers starts with proper disclosures. But it doesn’t end there: regulations dealing with lending products run the full customer experience from marketing to product to origination to collections.

Let Affinity’s comprehensive library of lending courses help you understand your requirements so you use compliance as your competitive advantage.  Here are key topics your team can look forward to:

What it means to not discriminate with your credit products - including how to navigate nuances like targeted marketing with paid ads.

How to market your products in compliance with Regulation Z - when to give disclosures and how to use language that complies with disclosure requirements.

How to properly service and collect on outstanding debt.

How to spot “red flags” and potential cases of identity theft.

How to serve military borrowers like a pro.

How to spot money laundering risks and what to do if your customer is on the OFAC list.

Key Course Features

  • 5 to 20 minute courses
  • Engaging videos and story-based learning
  • Knowledge checkpoints and assessments
  • Embedded learning tools available through Slack for reinforced learning
  • Bank sponsor and auditor approved content
  • Examples from today’s financial and tech products

Key Courses

Americans with Disabilities Act (ADA)

~10 min

BSA/AML for Business

~20 min

BSA/AML Overview

~20 min

Consent Management

~10 min

Customer Complaints

~10 min

Elder Financial Exploitation (EFE)

~15 min

Fair Credit Reporting Act (FCRA)

~15 min

Fair Debt Collection Practices Act (FDCPA)

~15 min

Marketing of Financial Products

~5 min

Military Lending Act (MLA)

~10 min

Red Flags & Identity Theft

~10 min

Regulation B - Fair Lending & Equal Credit Opportunity Act (ECOA)

~20 min

Regulation FF - Obtaining and Using Medical Information in Connection with Credit

~10 min

Regulation Z - Truth in Lending Act (TILA)

~15 min

OFAC Sanctions

~20 min

Servicemembers' Civil Relief Act (SCRA)

~10 min

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

~15 min

Vendor Management

~10 min

See full course list

Affinity Empowers Compliance Through Smarter Training

Affinity equips organizations with advanced, customizable training solutions that simplify compliance, enhance team performance, and drive continuous improvement.

Power.

Leverage powerful tools designed to grow with your business and meet regulatory demands at any scale.

Flexibility.

Easily align with existing workflows and customize to your brand, ensuring a smooth, intuitive user experience.

Insight.

Access comprehensive reporting and analytics to track compliance, assess knowledge gaps, and improve outcomes over time.

What are you waiting for?

Start enhancing your training and compliance management and sign up today.

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